Get in Touch
If you have questions about a product, need assistance with an order, or require clarification on our policies, we’re here to help. For the fastest response, email us with your order number and a clear description of the issue or question.
Contact Details
Email: [email protected]Phone: +1 (647) 525-4361Mailing address: 157 Governor Crescent, Woodbridge, ON, L4L 5G6, Canada
What to Include
When contacting us about an order, please include the order number, the product name or SKU, and any supporting photos if the item arrived damaged. For product questions, tell us your skin concern and any sensitivities so we can provide a helpful recommendation.
Business Hours and Response Time
Our support team operates during regular business hours in Ontario. We aim to reply to email inquiries as quickly as possible; typical response windows vary with volume. If your matter is urgent, please call +1 (647) 525-4361.
Verified store contact details
- Store: medicube-one Store
- Email: [email protected]
- Phone: +1 (647) 525-4361
- Address: 157 Governor Crescent, Woodbridge, ON, L4L 5G6, Canada